外国人在中国看病怎么走：北京、上海、重庆政府页面写明的挂号、证件、支付与急诊

本文引用的官方页面

上海市人民政府英文网站《How to see a doctor at a local hospital》页面标注的更新日期为2026年5月26日（Updated May 26, 2026）。

上海市人民政府英文网站《Emergency medical services in Shanghai》页面标注的更新日期为2025年8月21日（Updated Aug 21, 2025）。

北京市人民政府英文网站《How to See a Doctor in Beijing?》页面标注的日期为2024-07-12。

重庆市人民政府英文网站《Healthcare》页面标注的时间为2026-06-09。

挂号与证件

上海市人民政府英文网站《How to see a doctor at a local hospital》页面写明：到达医院后，患者应先在挂号处挂号（guahao）并缴纳挂号费。挂号所需材料包括患者的护照，也可能需要一张写有具体科室名称的纸条。（原文：“After arriving at the hospital, the patient should first register (guahao) at the admission desk and pay an admission fee. Materials needed for registration include the patient's passport and maybe a piece of paper with the name of the specific department.”）

上海市人民政府英文网站《How to see a doctor at a local hospital》页面写明：如果患者此前没有在该诊所就诊过，会领到一张就诊卡（binglika）；以后就诊时需要使用这张就诊卡。（原文：“The patient will get a hospital card (binglika) if he/she has not been to the clinic before. The hospital card is needed during future visits.”）

北京市卫生健康委员会《北京市医疗机构门诊预约诊疗服务管理规范》第十五条写道：预约诊疗服务时，预约人应提供以下信息，并确保信息的真实性和完整性：（一）患者的姓名；（二）患者的居民身份证、军官证、护照或港澳通行证等有效身份证件的号码；（三）患者的联系方式。

北京市卫生健康委员会《北京市医疗机构门诊预约诊疗服务管理规范》第二十一条写道：预约成功的患者应当凭预约时使用的身份证件，在预约就诊时段，预检分诊后就诊。

上海市人民政府英文网站《Public vs private hospitals, tips and differences》页面写明：第一次去公立医院或需要指引的，每家医院在大厅设有患者服务台可提供协助。（原文：“If it's your first time at a public hospital, or you need guidance, each hospital will have a patient service desk located in the hospital lobby is available for assistance.”）

上海市人民政府英文网站《How to see a doctor at a local hospital》页面提示：您可能需要一些基本的中文（原文：“Note: You may need some basic Chinese”）。

上海市人民政府英文网站《Public vs private hospitals, tips and differences》页面写明：即使在普通科室，上海的医生通常也有能力提供英语服务。（原文：“Even in ordinary departments, doctors in Shanghai usually have ability to provide service in English.”）

预约渠道

上海市人民政府英文网站《How to see a doctor at a local hospital》页面写明：想看经验丰富医生的患者，建议早点到医院排队等候。大多数医院提供预约挂号服务，可通过热线或线上平台预约。（原文：“Patients who want to see an experienced doctor are suggested to arrive at the hospital earlier to wait in line. Most hospitals have appointment booking services, through the hotline or online platforms.”）

上海市人民政府英文网站《Public vs private hospitals, tips and differences》页面写明：虽然医院接受不预约直接就诊，但建议预约，尤其是看号源有限的专科医生；可以当面、通过热线，或通过医院的微信账号预约。（原文：“While walk-ins are accepted, securing an appointment is recommended, especially for consultations with specialists who have limited availability. Appointments can be made in person, via hotline, or through the hospital's WeChat account.”）

北京市人民政府英文网站《Medical Guide for Foreigners in Beijing》页面写明：北京114预约挂号服务平台的“京通”医疗服务可以预约门诊。在微信或支付宝中进入“国际服务北京”小程序，点击“En”切换为英文版，按需预约。（原文：“"International Service Beijing" (京通) healthcare service of Beijing 114 Appointment and Registration Service Platform (Beijing 114) can make an outpatient appointment. Enter the "International Service Beijing" mini program on WeChat/Alipay, click "En" to switch to the English version, and make an appointment according to your needs.”）

就诊当天的环节

上海市人民政府英文网站《How to see a doctor at a local hospital》页面写明：轮到患者的号码时，患者进入诊室就诊。（原文：“The patient will enter a consultation room to see the doctor when his/her number is called.”）

上海市人民政府英文网站《How to see a doctor at a local hospital》页面写明：如果医生认为患者有感染或更严重的问题，可能开具进一步的检查。（原文：“Further tests may be prescribed if the doctor thinks the patient has an infection or more serious problems.”）

上海市人民政府英文网站《How to see a doctor at a local hospital》页面写明：如果检查结果很快出来，患者可以不用排队直接再找原来的医生；如果结果隔天才出来，患者需要重新挂号。（原文：“If the examination results come out quickly, the patient can consult the original doctor without waiting in line. If the results come out another day, the patient has to register again.”）

上海市人民政府英文网站《How to see a doctor at a local hospital》页面写明：医生开具处方（chufang）后，患者需要先付费，然后到医院药房（yaofang）取药。（原文：“After the doctor gives you a prescription (chufang), the patient needs to pay the fee and then can get the medicine from the hospital pharmacy (yaofang).”）

上海市人民政府英文网站《How to see a doctor at a local hospital》页面写明：医院药房通常设在门诊楼大厅。（原文：“A hospital's pharmacy is usually located at the lobby of the out-patient building.”）

上海市人民政府英文网站《How to see a doctor at a local hospital》页面写明：如果需要住院或手术，医生会查看何时有床位和手术安排，然后患者需要支付所有可能产生的费用。（原文：“If hospitalization and/or surgery is required, the doctor will check when a bed and surgery are available. Then the patients need to pay all the potential costs.”）

重庆市人民政府英文网站《Healthcare》页面写明：一些公立医院设有国际部，为需要就医的外国人提供医疗服务。（原文：“Some public hospitals have international departments that provide medical services to foreign nationals who need medical treatment;”）

费用与支付

北京市人民政府英文网站《How to See a Doctor in Beijing?》页面写明：北京现有众多医院提供双语服务，并支持多种支付方式。（原文：“With numerous hospitals in Beijing now providing bilingual services and supporting a variety of payment options”）

北京市人民政府英文网站《Medical Guide for Foreigners in Beijing》页面写明：国际患者就医时的收费标准与中国居民相同。（原文：“When international patients seek medical treatment, the charge standard is the same as that of Chinese residents.”）

上海市人民政府英文网站《Public vs private hospitals, tips and differences》页面写明：普通门诊的挂号费，市级公立医院为25元，区级为18元，社区卫生服务中心为10元。（原文：“The registration for an ordinary outpatient is 25 yuan ($3.46) for public city-level hospital, 18 yuan for district-level and 10 yuan for neighborhood health center.”）

北京市人民政府英文网站《Medical Guide for Foreigners in Beijing》页面写明：国际患者有以下支付方式可用。（原文：“International patients have the following payment options available.”）

北京市人民政府英文网站《Medical Guide for Foreigners in Beijing》页面列出的支付方式为：人民币现金、信用卡（VISA、MasterCard、American Express、Discover Global Network、Diners Club、JCB）、银联借记卡、微信支付／支付宝（原文：“RMB Cash Credit Card (VISA, MasterCard, American Express, Discover Global Network, Diners Club, JCB) Union Pay Debit Card WeChat Pay/Alipay”）。

北京市人民政府英文网站《Medical Guide for Foreigners in Beijing》页面写明：用银行卡以外币支付时，金额将按当天汇率折算。（原文：“When paying in a foreign currency through a bank card, the amount will be converted according to the day's exchange rate.”）

北京市人民政府英文网站《Medical Guide for Foreigners in Beijing》页面写明：持有高端商业健康保险的国际患者就医时，可以使用直接结算服务。如果其保险公司与医疗机构有直接结算安排，患者只需出示保险卡和护照核验身份。（原文：“International patients with high-end commercial health insurance may access direct billing services when seeking medical treatment. If their insurer has a direct billing arrangement with the medical institution, patients can simply present their insurance card and passport for identity verification.”）

急诊

北京市人民政府英文网站《Medical Guide for Foreigners in Beijing》页面写明：在北京，遇到紧急情况可以拨打（+8610）120 请求院前急救；几乎所有医院都设有急诊科，可为患者提供急诊治疗。（原文：“In Beijing, in case of an emergency, you may dial (+8610) 120 to request pre-hospital emergency medical services. Almost all hospitals are equipped with emergency departments, which can provide emergency medical treatment for patients.”）

上海市人民政府英文网站《Emergency medical services in Shanghai》页面写明：需要急救和现场急救时拨打120。（原文：“Call 120 when you need emergency care and first aid.”）

上海市人民政府英文网站《Emergency medical services in Shanghai》页面写明：在上海叫救护车请拨120（由上海市急救中心运营）。该服务使用中文，但接线员可以接通第三方翻译，不过可能出现延迟。（原文：“To call an ambulance in Shanghai, dial 120 (operated by the Shanghai Emergency Medical Center). While the service is in Chinese, operators can connect you to a third-party translator, though delays may occur.”）

上海市人民政府英文网站《Emergency medical services in Shanghai》页面写明：上了救护车后，通常可以选择想去的医院。（原文：“Once you are in the ambulance, you can usually choose the hospital you want to be taken to.”）

上海市人民政府英文网站《Emergency medical services in Shanghai》页面写明：但在危重情况下，会被送到最近的合适医院（3至5公里范围内）。（原文：“But in critical cases, you will be taken to the nearest suitable hospital (within 3-5 km).”）

重庆市人民政府英文网站《Healthcare》页面写明：拨打急救电话120，清楚说明所在地址并等待救护车；但目前120急救专线不提供多语种服务。（原文：“(1) Dial the emergency number 120, clearly describe your address and wait for the ambulance. However, the 120 emergency line currently does not provide multilingual services;”）

重庆市人民政府英文网站《Healthcare》页面写明：也可以到最近医疗机构的急诊科就诊，急诊科全天24小时运行。（原文：“(2) Seek medical treatment at the emergency department of the nearest facility. The department operates on a 24/7 basis.”）

本文没有涉及的内容

本文只引用以上页面写明的内容；页面没有写到的事项（例如病历复印、境外病历翻译、带药入境）本文不作介绍。

常见问题

上海的医院挂号要带什么？

上海遇到急症拨什么电话？

资料来源

核对日期：2026年10月27日。

本文为非官方概述，内容来自官方公布的文件和页面，不构成医疗建议，如有出入以官方当前发布为准。如需了解一般信息，可联系微信客服“就医帮”。